Topping up / Call credit

How can I check my call credit?
Call 809 free of charge and in a few seconds you will hear your remaining call credit

Where can I buy top up cards?
You can buy your credit easily online or at one of the many sales points, including call shops, tobacconists, petrol stations, Telecom shops and newsstands.

How can I top up?
Topping up your Ortel Mobile credit is very simple. You can buy Ortel Mobile top up cards or e-vouchers and can go to our website www.ortelmobile.fr to buy top up vouchers. These specify a 16-digit code, which you will need to store in a safe place.

  1. Call 8 0 5 from your mobile phone.
  2. Follow the instructions in the menu to top up your call credit.
  3. Enter the 16-digit code shown on your top up card or e-voucher and than press #.
  4. Your call credit has now been topped up.

When you are abroad it is possible that the short code 805 which you normally use when topping up your mobile phone, does not work. You can then call to +33 171 087 805. Enter the 16-digit top up code. This service is not free of charge and you need to have at least € 3,-remaining call credit to use this service while being abroad.

Do not hesitate to top up quickly!

What is an e-voucher?
An e-voucher is an electronically generated voucher with a unique top up code. E-vouchers can be bought at petrol stations and supermarkets. To use them, simply use the instructions of the traditional top up cards.

 
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